Exercises. I. Answer the questions:

I. Answer the questions:

1. What major problems are there with the e-mail? Are they opinions or facts? Would it be a problem for you?

2. What do you think is the reason for the various bits of netiquette which are mentioned?

3. Find at least 5 examples of a very colloquial and chatty style used in the text. Why are they used?

4. For which of the following types of writing is it necessary to be brief?

5. Instructions, love letters, news reports, business proposals, faxes, adverts, insurance claims, curriculum vitae, short stories, scientific reports, e-mail, poems.

6. Write a summary of the text. Include only the information, ignore any extra remarks. Write in a neutral rather than an informal style.

II. E-mailers also keep their message brief by abbreviating frequently used phrases. Complete these common phrases:

III. E-mail messages usually have the following format:

To: (Name and e-mail address of recipient)

From: (Name and e-mail address of sender)

Subject: (Identification of main point of message)

Here is an example of an e-mail address:

smith@cup.ac.uk

Note that the symbol @ in e-mail address is read at and that the full stops are read as dot. Thus the example address would be read as Smith at С - U - P dot A - С dot U - K.

The ac.uk in the example address tells you that the address is based at a university in the United Kingdom.

Do you know anyone with an e-mail address? If so, dictate it to other students in the class. If not, then your teacher will give you some addresses for dictation.